Capital Hotel

We booked a three-night package at the Capital that guaranteed our rate in U.S. dollars and included breakfast, airport transfers (which we didn't use) and access to a nearby health club. Every aspect of this stay was great. We were checked in by one of the managers who upgraded us to a deluxe room. Our room was located down a hallway and one flight up a back stairwell with only two rooms on each landing. The room was spacious with a small seating area and king bed, and had a large walk-in closet and nice marble bathroom. Great Molton Brown bath products!

The Capital is a very friendly, smaller hotel...they are full service but because the concierge does double duty at the door sometimes, it took some time for us to get our luggage upon check-in. They operate like an old fashioned European Hotel where you hand in your key when leaving the property...after a few times, they begin to recognize you so you don't have to even give the room number upon returning!

We had dinner one night at the Capital Grill which was truly sumptuous (they have two Michelin stars!) and a very hearty breakfast every day. It's around the corner from Harrods and convenient to great shopping in Knightsbridge.

Great value and friendly staff...we will stay here again!

We stayed at Capital Hotel for one night and had a superb time. The Hotel was booked through the website whatahotel. Our room was upgraded and breakfast was included in the price. Excellent value. The staff could not do enough for you. The hotel is next door to Harrods so excellent for shopping. We will definitely be returning again.

First impressions are always important. Ours were that the service was excellent, the staff were all friendly but the hotel's decor was dated and even depressing.

We stayed in a junior suite which was not large but certainly adequate. On entering, we were confronted by dark green wallpaper and dark furniture with relatively poor lighting even though there were two sets of windows. The air conditioning units were very old fashioned, having vents coming out of a console below the windows rather than being fully ducted through the ceiling.

The main bathroom (there was a guest basin and toilet near the front door) was a real disappointment. There was relatively little storage space for toiletries, and no mixer taps which meant that you had to fill the basin with hot and cold water coming from two different taps. Every woman's nightmare of wooden toilet seats and shower curtains were also evident. There was no shower stall so a climb into the bath tub for a shower was necessary.

Breakfast in the dining room was self service with hot supplements served by the kitchen. It was expensive and not particularly extensive.

The service, as mentioned, was good, with the staff being friendly and helpful but, alas, this will not win us back.