Visit London - the official website for London

London Tourist Information Centres

London is a major travel gateway, so as well as information on London, tourist information centres can provide information about England, Scotland, Wales, Ireland and most countries worldwide. It's also well worth picking up a copy of London Planner, Visit London and VisitBritain's free monthly guide to what's on in the capital.

Tourist Information Centres (TICs)

London's primary Tourist Information Centre is:

Britain and London Visitor Centre (BLVC).
1 Lower Regent St, SW1
Tube: Piccadilly Circus
Tel: +44 (0)8701 566 366 (08701 LONDON)
Contact by email (you will need to log-in/register with visitlondon.com)

Opening hours: Monday 9.30am - 6.30pm, Tuesdays - Friday 9am - 6.30pm, Saturday (October - May) 10am - 4pm, Saturday (June - Sept) 9am - 5pm, Sunday 10am - 4pm.

BLVC is operated by VisitBritain and is a one-stop-shop for visitors to London and Britain. The tourist information centre provides free information, travel and destination advice and itinerary planning by the highly trained information staff, in at least 8 different languages.

The centre includes a Thomas Cook exchange service (don't forget to download your special offer voucher from our Thomas Cook page). You also can redeem London Pass vouchers and purchase Transport for London Travelcards. The BLVC's other commercial services include a travel agent, ticket agent, VAT refunds and a souvenir shop. Plus, you can access the web in the internet lounge and pick up your free copy of London Planner!

Tourist Information and Currency Exchange at Thomas Cook

Thomas Cook offers a unique service at 9 of its London stores as well as the Britain and London Visitors Centre, combining currency exchange and tourist information under one roof. The 9 stores are conveniently located in London so you won't have to travel far to get the information you need plus you'll get a a great currency exchange deal.

Find out more about Thomas Cook's service and don't forget to download your free voucher for an exclusive rate on commission-free currency exchange.

A few London boroughs and neighbourhoods have their own tourist information centres. These include:

Bexley Hall Place TIC

Bourne Road, Bexley, Kent, DA5 1PQ
Tel: +44 (0)1322 558676 Fax: +44 (0)1322 522921
Bexley Council website
Email: touristinfo@bexleyheritagetrust.org.uk

Open: Monday - Saturday, 10am - 4pm. Sunday 11am - 4.30pm.
Winter opening times operate from 1 October: Tuesday - Saturday 10am - 4.15pm. Sunday - Monday, closed.

City of London TIC

City of London Information Centre, St Paul's Churchyard, London, EC4M 8BX
City of London website

Open Monday to Saturday 9.30am - 5.30pm

Croydon TIC

Croydon Clocktower, Katharine Street, Croydon, CR9 1ET
Tel: +44 (0)20 8253 1009 Fax: +44 (0)20 8253 1008
Croydon Online website
Email: tic@croydon.gov.uk

Open: Monday, Tuesdays, Wednesday and Friday, 9am - 6pm. Saturday 9am - 5pm. Thursday and Sunday, closed.

Greenwich TIC

Pepys House, 2 Cutty Sark Gardens, Greenwich, SE10 9LW
Tel: +44 (0)870 608 2000 Fax: +44 (0)20 8853 4607
Greenwich Council website
Email: tic@greenwich.gov.uk

Open: Daily, 10am - 5pm

Harrow TIC

Civic Centre, Station Road, Harrow, HA1 2XF
Tel: +44 (0)20 8424 1102 Fax: +44 (0)20 8424 1134
Harrow Council website
Email: info@harrow.gov.uk

Open: Monday - Friday, 9am - 5pm. Saturday and Sunday, closed

Hillingdon TIC

Central Library, 14 - 15 High Street, Uxbridge UB8 1HD
Tel: +44 (0)1895 250706 Fax: +44 (0)1895 239794
Hillingdon Council website
Email: libraryinfoteam@hillingdongrid.org

Open: Monday, Tuesday and Thursday, 9.30am - 8pm. Wednesday, 9.30am - 5.30pm. Friday, 10am - 5.30pm. Saturday, 9.30am - 4pm. Sunday, 12.30pm - 4.30pm

Hounslow TIC

The Treaty Centre, High Street, Hounslow TW3 1ES
Tel: +44 (0)845 456 2929 Fax: +44 (0)845 456 2904
Hounslow Leisure and Cultural Services website
Email: tic@cip.org.uk

Open: Monday, Wednesday, Friday and Saturday, 9.30am - 5.30pm. Tuesday and Thursday, 9.30am - 8pm. Sunday, 11.30am - 4pm

Kingston TIC

Market House, Market Place, Kingston upon Thames, KT1 1JS
Tel: +44 (0)20 8547 5592 Fax: +44 (0)20 8547 5594
Kingston Council website
Email: tourist.information@rbk.kingston.gov.uk

Open: Monday - Saturday, 10am - 5pm. Sunday, closed

Lewisham TIC

Lewisham Library, 199 - 201 Lewisham High Street, SE13 6LG
Tel: +44 (0)20 8297 8317 Fax: +44 (0)20 8297 9241
Lewisham Council website
Email: tic@lewisham.gov.uk

Open: Monday, 10am - 5pm. Tuesday - Saturday, 9am - 5pm. Sunday, closed

Richmond TIC

Old Town Hall, Whittaker Avenue, Richmond, TW9 1TP
Tel: +44 (0)20 8940 9125 Fax: +44 (0)20 8940 6899
Visit Richmond website
Email: info@visitrichmond.co.uk

Open: Monday - Saturday, 10am - 5pm. Sunday, closed

Southwark TIC

Tate Modern, Level 2, Bankside, SE1 9TG
Tel: +44 (0)20 7401 5266
Visit Southwark website
Email: tourisminfo@southwark.gov.uk

Open: Monday - Sunday, 10am - 6pm

Swanley TIC

Swanley Library & Information Centre, London Road, BR8 7AE
Tel: +44 (0)1322 614660 Fax: +44 (0)1322 666154
Email: touristinfo@swanley.org.uk

Open: Monday - Thursday, 9.30am - 5.30pm. Friday, 9.30am - 6pm. Saturday, 9am - 4pm. Sunday, closed

Twickenham TIC

The Atrium, Civic Centre, York Street, Twickenham, TW1 3BZ
Tel: +44 (0)20 8891 7272 Fax: +44 (0)20 8891 7738
Visit Richmond website
Email: info@visitrichmond.co.uk

Open: Monday - Thursday, 9am - 5.15pm. Friday, 9am - 5pm. Saturday and Sunday, closed.

 

Tourist Information Useful Links

 

  • London Planner
  • Collins
  • Thomas Cook